Shipping policy

Shipping & Delivery Policy

Free Shipping Qualification:

To unlock free delivery, your cart must contain at least $75 in merchandise. This minimum applies before any taxes or additional charges.

Order Processing Timeline:

Our team typically prepares and dispatches orders within 3 business days. Please note that during peak periods like promotional events or holiday seasons, processing times may extend slightly due to increased order volume.

Shipping Methods & Delivery Estimates:

All packages are sent via First Class Mail with an estimated 20-30 days transit time. Most customers receive their orders within 5-7 business days from the shipping date. Upon dispatch, you'll receive an email containing:

Shipping confirmation

Tracking details

Expected delivery window

Pro Tip: If you don't see our email in your main inbox, please check your spam/junk folder as our messages sometimes land there.

Package Responsibility:

While we take every precaution with your order, we cannot assume responsibility for parcels that are lost or stolen after leaving our facility. We recognize that occasional shipping issues occur beyond either party's control. If your carrier cannot resolve a delivery concern, please contact us at [email protected] / [email protected] and we'll assist however possible.

Important Note About Transit:

Once your package enters the carrier's system, delivery management falls entirely under their jurisdiction. For real-time tracking updates or transit inquiries, please contact the shipping provider listed in your confirmation email.